Features & Benefits
Free Lifetime Membership
The annual membership fees of your principal and supplementary EastWest Platinum Mastercard credit cards have been waived perpetually so that you may enjoy luxurious benefits and spending privileges for a lifetime.
Low Foreign Currency Conversion Fee
Indulge in guilt-free shopping. Save more on your international purchases with a low foreign currency conversion fee of 1.70%.
Free Comprehensive Travel Accident & Inconvenience Insurance of up to Php20 Million
Delve into breathtaking views of the world without worries. You and your family are covered for up to Php20 Million with comprehensive travel accident and inconvenience insurance when international/domestic air, land, and sea travel fares are purchased using your EastWest Platinum Mastercard.
Premium Perks and Mastercard Priceless™ Experiences
Delight in special privileges from our roster of popular local establishments, which we have exclusively chosen to match your discerning taste with Priceless Specials.
Discover exceptional experiences designed to inspire and enrich you, through Mastercardâ€™s exclusive program, Priceless Cities. Experience luxury travel, top-end leisure pursuits, culinary adventures, retail finds, and rejuvenating wellness encounters in major international cities.
Visit www.priceless.com to learn more.
View the latest credit card promos.
Mastercard® Concierge Service
Get 24/7 worldwide concierge service, including international travel, shopping or dining assistance, medical care or emergency services whenever, wherever you need it. The corresponding fee/s of the concierge service/s you availed will be charged to your EastWest Platinum Mastercard. Visit travel.mastercard.com to learn more.
Free Priority Pass Membership
Take pleasure in the comfort and privacy of an exclusive airport lounge every time you travel abroad. With your Priority Pass membership, you can access more than 1,300 airport lounges worldwide regardless of the airline you are taking or ticket class held.
You and your guests may access these exclusive lounges with world-class amenities for a minimal usage fee of US$27 per person, per visit, which will be charged to your EastWest Platinum Mastercard. However, each usage fee of US$27 will be FREE and credited back to your account for every Php100,000 worth of accumulated spending from travel ticket purchases and international transactions during your travel period.
To know more, please refer to your Priority Pass membership package which will be sent to you upon activation of your EastWest Platinum Mastercard.
Free EastWest Platinum Mastercard Virtual Card
Experience additional security and convenience for online shopping with your complimentary Virtual Card. Your EastWest Platinum Mastercard Virtual Card contains a different card number, expiry date and Card Validation Code 2 and is initially assigned a lower credit limit1 to protect your regular credit cardâ€™s data and credit line, giving you greater security and peace of mind.
Be rewarded every time you use your EastWest Platinum Mastercard. Earn one (1) Platinum Rewards Point for every Php40 you spend. Accumulate your points and redeem premium rewards from select partner establishments.
Free Supplementary Cards
Share your spending privileges with your loved ones by giving them EastWest Platinum Mastercard supplementary cards with Annual Membership Fees waived perpetually. You can request up to nine (9) supplementary cards. You may also assign a monthly sub-limit2 for each supplementary card to better manage your finances.
Use your EastWest Platinum Mastercard anywhere in the Philippines and across the world wherever Mastercard is accepted. Thatâ€™s over 30 million establishments in over 200 countries worldwide.
Secure and Convenient Payment
Experience peace of mind with technology-enabled features that ensure your payments are secure every time you use your EastWest Platinum Mastercard.
It has an EMV smart chip embedded on the Card that prevents duplication of your card details when you make a transaction in physical stores and establishments.
It has 3D Secure that gives you added transaction payment authentication in online shops with the Mastercard® SecureCode logo. To complete your online purchase, you are required to enter a unique 6-digit One-Time Password (OTP) that is sent to your registered mobile number. For worry-free online shopping, always keep your mobile number updated. Chat with EastWest System Tech Assistant (ESTA) chatbot at www.ewlend.com/esta, then choose Services should you need to change the mobile number on record.
It has the Mastercard® contactless technology that enables quick and safe checkout experience. Just look for the universal contactless symbol on the point-of-sale terminal in establishments worldwide to enjoy the convenience of Tap & Go®.
Billings and Payments in Philippine Peso
All your purchases, whether here or abroad, are billed in Philippine Peso to allow you to keep your foreign currency intact.
Easy Payment Terms
Choose to pay your Total Statement Balance or at least the Minimum Payment Due on your billing due date. An Interest Charge will be charged if your payment by the Payment Due Date is less than your Total Statement Balance.
High Cash Advance Limit
Get cash whenever you need it with up to 70% of your credit limit. Simply withdraw from an EastWest ATM, or at any ATM bearing the BancNet, Mastercard or Cirrus logo using your Cash Advance Personal Identification Number (CA-PIN).
Pay for high-ticket purchases on fixed monthly installment terms at 0% interest on select items at partner establishments.
Transfer your other credit cardâ€™s balances to your EastWest Platinum Mastercard and enjoy great savings and lighter monthly installment payments.
You have the option to convert your high-ticket shopping and travel expenses to easy payment installment terms at low monthly add-on interest rates.
Convert your available credit limit for the extra cash you need at low monthly add-on interest rates and easy payment installment terms.
Quick Bills Auto-Charge Facility
Experience the convenience to auto-charge your electric bill, phone, cable and internet subscriptions, and even insurance premiums. To enroll any of the merchant biller partner, log in to EastWest Online-Personal at personal.eastwestbanker.com or the EastWest Mobile App.
Automatic Enrollment to Electronic Statement of Account Facility
Safe, on time and secure. You will automatically receive your password-protected electronic Statement of Account (e-SOA) monthly to your primary registered e-mail address on record. Conveniently view and download your e-SOA within five (5) banking days from your statement cut-off date. You will even be notified through SMS to make sure you donâ€™t miss it.
You can also conveniently access your e-SOA anytime, through ESTA chatbot at www.ewlend.com/esta, EastWest Online-Personal, and EastWest Mobile App.
Anytime, Anywhere Online Access to your EastWest Credit Card Account
EastWest System Tech Assistant (ESTA) chatbot
Chat with ESTA for 24/7 instant credit card services assistance. View account details and available credit limit, redeem rewards points to cash rebate, convert transactions to installment, apply for cash installment loans, view exciting promos, and more. To enroll, launch www.ewlend.com/esta on your browser and click on the enrollment link.
View your credit card balance, download your electronic statement, update your contact details and more, conveniently, and securely. To enroll, launch EastWest Online-Personal on your browser and click on the enrollment link.
EastWest Mobile App
Check your available credit limit, rewards/rebate balance, and more. To enroll, just download the EastWest Mobile app on App Store for iOS, Google Play for Android, or AppGallery for Huawei.
For lost card report and additional services, contact EastWest through:
|24-hour Customer Service
|24-hour Lost Card Hotline
||+63288881700 (press 3)
|Customer Service E-mail
|Customer Service Text Facility
and send to (0917) 888-1700